Dhanshree Abhushan Kendra

Help & Support

For the Dhanshree Abhushan Kendra app · Chowk Sarrafa, Lucknow · Open daily 11:00 AM – 9:00 PM

Anything at all — a figure that looks off, a screen that will not load, a question about what we are supplying this week — ring the shop on +91 95950 44444 or send a WhatsApp. You will get me or someone at the counter, not a call centre.

What buyers usually ask

Is our rate the one I should quote my customer?

Our published figure is what we are trading at. Everything under it — futures, the international spot price — is public market data, kept on the same screen for reference so that our number is not floating on its own. For anything you are settling today, confirm with the counter before you commit; a rate on a screen has never been a substitute for a word with the shop.

Does the app say anything about which way the rate is going?

No, and neither do I. We publish what the rate is. What anyone does with it is their own trade to judge, and this app carries no view on it whatsoever — no forecast, no signal, no nudge.

Can I place an order or see your designs in the app?

Not through the app — there is no catalogue or ordering screen in it, and it was never built to have one. Call or WhatsApp and we will tell you what has come in and send you pictures the way we always have.

What is the Special Rate card?

When we are running a rate for regular buyers, it appears at the top of the rate screen with the saving shown against the market figure. If we are not running one, the card simply is not there.

The rates are stuck, or the screen has gone blank

Give it a moment first — the app reaches our servers by more than one route and moves to whichever is answering, so a bad patch usually clears itself. If it does not, make sure the phone really is online, then swipe the app away and start it fresh. When nothing can be reached at all the app shows you the last rates it saved and marks them plainly as saved, rather than leaving you looking at an empty board. Still wrong after that, ring the shop.

How do I start or stop messages from the shop?

The app asks you once, a little after the rates appear. Whatever you answer, everything else works the same. To change it later: iOS Settings → find Dhanshree Abhushan KendraNotifications.

Will you be able to message me personally?

No. A message from us goes out to everyone who allowed them, all at once — nobody is addressed by name. Your number never reaches us, and we keep no list of customers' phones.

The figures are too small for me

Open the menu at the top left; Text Size is the first thing in it. Four steps, S through XL. The app already starts at the largest size your handset can show without cutting a figure in half.

Can I hold a rate still while I write it down?

Press and hold any figure for a moment. It lifts out into a card that stops moving, with the time it was taken printed under it — useful when you are on the phone to a customer. Tap anywhere to let it go.

What is being collected about me?

Nothing. No account, no name, no number. The full explanation is in our Privacy Policy.

Something is wrong and none of this covers it

Tell us. WhatsApp or ring +91 95950 44444. If it is the app itself rather than the rates, the developers can be reached at contact@rrtechsolutions.info.

Dhanshree Abhushan Kendra
Proprietor: Priya Singh · GSTIN: 09HFJPS5006H1Z3
Gol Darwaza, Chowk Sarrafa, Lucknow, Uttar Pradesh – 226003, India
WhatsApp / Phone: +91 95950 44444
Open daily, 11:00 AM – 9:00 PM